PRIVACY POLICY
(Personal Data Protection Policy)
Last updated: 28.02.2026
1. GENERAL INFORMATION
- This Privacy Policy explains how ARSWEB Ltd. processes and protects personal data in line with GDPR and Bulgarian law.
2. CONTROLLER DETAILS
- ARSWEB Ltd., UIC: 207547700
- Address: Sofia 1000, Triaditsa district, 19 Lavele St., Floor 3
- Email: hello@techbir.com
- Phone: +359 88 505 7893
3. DATA WE PROCESS
- Provided by you: name, email, phone, message content.
- Collected automatically: IP address, browser/device, OS, usage behavior, cookies.
4. PURPOSES
- Client communication
- Service delivery
- Performance and UX improvements
- Traffic and campaign analytics
- Legal compliance
5. LEGAL BASIS
- Consent
- Contract execution and pre-contractual steps
- Legal obligation
- Legitimate interest
6. RETENTION AND SHARING
- Data is retained only as needed for the stated purposes.
- We do not sell personal data. Sharing is limited to necessary service providers and legal obligations.
7. YOUR RIGHTS
- Access, rectification, erasure, restriction, portability, objection, consent withdrawal.
- For requests: hello@techbir.com
8. COMPLAINTS
- You may lodge a complaint with the Commission for Personal Data Protection (CPDP): www.cpdp.bg